Privacy Principles and Policies

We take your privacy very seriously. This privacy policy governs and details the main privacy principles we apply to the data we collect through our web site and services.

Identity Solutions respects the privacy of our partners, clients and their customers. Any and all information collected through our system is treated with the utmost care.

Identity Solutions may ask customers to supply various personal data when placing an order, such as name and address, credit-card information, and E-mail address. We use this data only for the purpose of filling an order, or communicating with the customer or supplier about the status of an order.

We will release personally identifiable information to third parties and organisations when we believe it is appropriate for us to do so in order to comply with the law or to protect against fraud. We will also release such information to cooperate with law enforcement or other governmental investigations (without necessarily requiring the requesting law enforcement or government agency to formally serve us with a subpoena), comply with all valid court orders or subpoenas, protect the legal rights of us and our users.

Except for the circumstances set in the previous paragraph, we will not knowingly distribute customer information to be used in mailing lists, surveys, or any other purpose other than what is required to perform our services.

Collection and Use of Information

When ordering from any of our site, Identity Solutions must collect the purchaser's name, email address, mailing address, phone number, credit card number, and expiration date. This allows us to process and fulfil orders and provide notification of the order status.

Protecting Technologies

Some Identity Solutions' products or services can be purchased on-line. Customers who buy through the on-line system are shopping on a secure server, which encrypts all of the customer's personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorised manner.

Identity Solutions is protecting clients' and customers' information utilising the following technologies:

  • Firewall
    Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Customising the firewall according to the network topology is essential to having a useful firewall protection mechanism.
  • SSL (Secure Socket Layers)
    Because we accept sensitive information from end-users such as passwords and credit card numbers, Identity Solutions' site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the Identity Solutions Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.


"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Identity Solutions' may use cookies only to identify the customer, not to identify any specific customer traits. These cookies do not store sensitive data. This enables a more pleasant experience with Identity Solutions' web site every time you visit us.

We are committed to protecting your privacy during your visits to our website and recognise our responsibility to hold your information securely and confidentially.

Your Consent 

Should you transmit to us personal data (such as name, address or e-mail address) for the purposes of your application for employment with Identity Solutions or in order to receive information on the products offered by Identity Solutions you consent to Identity Solutions’ use of such data for the applicable purpose. Your personal data will in each case be stored until the purpose for which they were entrusted to us has been attained. If you no longer agree with the storage of your data before that time or if such data has become incorrect, please contact us and request for your data to be deleted or as the case may be, corrected, according to your instruction.

The data will principally be stored by Identity Solutions and will be handled in compliance with this Privacy Policy and applicable laws. However, any information you supply may be stored and processed on computers outside of Australia, which may not have data protection laws that provide the same protections as the laws of Australia.


We may update or change this privacy policy. 

If we revise our privacy policy, we will post those changes to this privacy statement, and to other places we deem appropriate, so that you are aware of what information we collect, how we use it, and under what circumstances, if any we disclose it.