Access Request

access sWe offer a simple, consistent solution to request and process changes to user access.

A shopping cart-style user-friendly interface can be combined with various identity provisioning solutions (if required) for effective, rapid and cost effective fulfillment options. This allows organisations to leverage on existing investment and integrate modules that preserve legacy provisioning solutions for handling access changes.

The solution supports manual changes to user access when appropriate, with help desk integration modules and work queue capabilities. The integration to major commercial service desk systems allows generation of a trouble ticket for any identity and/or access management transaction. This helps to shield business users from underlying provisioning implementations.

Our business-driven solution for managing changes to user access includes self-service access request, password management, event-driven configurable workflows and proactive governance across all identity management processes.

Customer Support

PortalCall:

AU: 1300 557 731
NZ: 0800 894 183

Where We Operate

1

MELBOURNE HEAD OFFICE

Tel: +61 (3) 8420 3420, Fax: +61 (3) 8420 3440
2

SYDNEY OFFICE

Tel: +61 (2) 9007 2440, Fax: +61 (3) 8420 3440
3

AUCKLAND OFFICE

Tel: +64 (9) 929 4582, Fax: +64 (9) 929 4583