BMC FootPrints


BMC FootPrints is the on premise, integrated IT service and asset management solution offering full service lifecycle management, helping organisations gain efficiency and control through a robust, easy-to-use ITSM system.

BMC FootPrints is a flexible, comprehensive, integrated IT service and asset management platform that is easy to install, use, and extend to create business value.

Supporting the convergence of IT service and asset management, this powerful platform gives you the visibility and control you need to continuously improve service delivery and manage IT assets while driving efficiencies, controlling costs, maintaining compliance, and reducing IT vulnerability and financial risk.

With an emphatic focus on user experience, BMC FootPrints improves customer satisfaction and IT productivity, revealing the true value of IT service and support to the business.

FootPrints Trial

 Start exploring FootPrints now

In the test drive, you're free to explore Service Management, Asset Management and the Self-Service Portal.

With BMC FootPrints, you will:

  • Gain control of the wide variety of work that happens in a resource constrained IT organisation
  • Simplify and automate routine tasks that commonly consume human and financial resources
  • Reduce calls by enabling users to self-resolve common issues and defer non-urgent issues
  • Document, record and centralise work for future reference and to demonstrate compliance
  • Prevent future issues by controlling and managing change and configuration
  • Save time and money by understanding financial and business implications of decisions
  • Gain visibility into the landscape of the IT asset environment

Customer Support


AU: 1300 557 731
NZ: 0800 894 183

Where We Operate



Tel: +61 (3) 8420 3420, Fax: +61 (3) 8420 3440


Tel: +61 (2) 9007 2440, Fax: +61 (3) 8420 3440


Tel: +64 (9) 929 4582, Fax: +64 (9) 929 4583