Support

support programsSupport programs are a critical part of your technology decision because business relies on IT and expects that systems and applications are available 24 x 7.

Identity Solutions is an authorised support provider for a number of IT vendors. This means that on behalf of a vendor, Identity Solutions provides for clients the first point of contact - Helpdesk Service.

Rest assured, we maintain back-to-back support agreements with vendors for Level 2 and 3 escalation and code related issues.

Customer Support

PortalCall:

AU: 1300 557 731
NZ: 0800 894 183

Where We Operate

1

MELBOURNE HEAD OFFICE

Tel: +61 (3) 8420 3420, Fax: +61 (3) 8420 3440
2

SYDNEY OFFICE

Tel: +61 (2) 9007 2440, Fax: +61 (3) 8420 3440
3

AUCKLAND OFFICE

Tel: +64 (9) 929 4582, Fax: +64 (9) 929 4583