News and Events Articles Superior Remote Support | Superior Remote Support |
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Support remote desktops, backend servers, network devices, smartphones and systems outside the network – all from one screen! Support your Windows, Mac, Windows Mobile, BlackBerry and multiple Linux distributions. The Bomgar Box™ Identity Solutions’ remote support solution is based on BOMGAR technology. The solution is an appliance-based, resides at your facility and under your existing security measures.Innovative technology used in The Bomgar Box™ continues to be the most secure option for deploying remote support with no sacrifice to ability to collaborate. You can combine attention of multiple technicians and involve multiple groups in the organisation, representatives from more than one branch office, or even a vendor in order to resolve a problem. Support and control unattended computers and servers through firewalls with Bomgar’s patent-pending Jump Technology – no need to pay extra for every remote desktop or server. Support your Windows, Mac, Windows Mobile, BlackBerry and multiple Linux distributions and export reporting data and videos of your support sessions for a complete audit trail. Configure your appliance to enable only one session per rep or allow reps to handle multiple sessions simultaneously and resolve more with less. Save even more by integrating with your service desk application to resolve requests in 1st Tier. This e-mail address is being protected from spam bots, you need JavaScript enabled to view it to learn more and to discuss how this superior remote support solution can help you to save $$$, deliver consistent, quality IT support from anywhere and virtually, for any device.
Watch our WEBINAR on Best Practices in Remote Support. |
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