Identity Solutions Australia Pty Ltd

Identity Solutions is launching its TurnKey Solution for superior IT Service Management at the 17th Annual PacRim Help Desk and IT Service Management Conference on the Gold Coast.

Superior IT Service Management 

The constantly changing world of business demands flexible, reliable and economic solutions. Utilising a wide range of technology components from industry leaders we have designed an affordable, diverse and innovative TurnKey Solution for superior IT Service Management.

The unleashed power of our integrated solution will help you experience faster time-to-market, improve performance of your business, increase service levels, lower operational risks & investments and dramatically improve the economics of IT.

TurnKey Solution Features

• Compact, high performance computing node
• Virtualised environment and optimised configuration for applications, database and web services
• On-site Solution Integration Services
• 3 Year Warranty and Support and Maintenance
• Pre-configured IT Service Management Solution to support ITIL best practices, including:
  • Configuration Management Database (CMDB)
  • Service Desk
  • Incident and Problem Management
  • Change Management
  • Knowledge Management
  • Service Level Management
  • Asset Discovery
  • Asset Management
  • Configuration Management
  • Performance and Availability Management

Optional Features

• High availability and Disaster Recovery Capability

Key Benefits

• All inclusive transparent 3 year total costs of deployment 
• Simplified systems management
• Superior IT Service Management
• Improved productivity
• Increased flexibility and reliability
• Improved disaster-recovery capabilities
• Energy and cooling savings