| Service Automation |
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The power of automation in IT environments has been an ongoing topic of discussion for years. Yet, despite the strong case for applying automation, companies have not really embraced the notion beyond scripting. Sign of Times: Adoption of Service Automation“Today IT spends about 75% of its budget of the ongoing operations and maintenance of IT. One major reason for this is the absence of mechanisms to automate tasks. Many factors lead to the rising cost of the management and maintenance – or labour – of infrastructure, and the only way to counter these factors is to ADOPT AUTOMATION TO REDUCE COSTS AND INCREASE EFFICIENCY WHEREVER POSSIBLE." Forrester Research, February 26, 2008. As IT organisations have become more dynamic, as budgets have shrunk, and as business demands have risen, IT professionals have increasingly realised the importance of automation. Identity Solutions approach to Automation is neither a one-time event nor a point solution and allows customers to automate ALL of the tasks that need to be performed on ANY DEVICE and APPLICATIONS that run on that device, over its ENTIRE Lifecycle. Our integrated suite of solutions that enable automation allows discovery, mapping, configuration management, change management, and IT operational process automation (also known as run book automation). The solution also includes ability to audit, report, and enforce corporate configuration standards. Contact us to learn more about service automation, how to manage configuration change, maintain a real-time security posture and eliminate number #1 cause of service disruptions in your environment: human errors. |
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