 With qualified experts in systems, operating platforms and major software applications, and as certified solution provider in a variety of IT Service Management disciplines Identity Solutions is offering innovative solutions to help your grow your business. Solutions areas include:
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Planning new business processes, installing and implementing new IT infrastructure components and efficiently managing your IT environment can often be complex. At Identity Solutions we join together business expertise and broad knowledge of the IT industry to assist our clients with complete, innovative and flexible solutions. We offer solutions that help our customers to build a resilient, secure and recoverable IT infrastructure and get most from it. Our solutions are designed for efficiency, to protect the environment and your budget. Our Infrastructure solutions include: - Capacity modelling and planning of computer resources
- Facility and infrastructure environmental assessments
- Server, including blade and cluster systems, UNIX servers, LINUX servers and Intel processor based servers
- Storage, including disk systems, tape systems, storage area networks, network attached storage
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IT Infrastructure Management |
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Our Infrastructure management solutions allow effective administration of IT assets. Using a holistic view of your infrastructure, tracking and monitoring assets, connections and dependencies - we help you to improve the ability to accommodate spikes in infrastructure demands, minimise human errors, improve availability and enable business resiliency. We help you get the most value out of your technology investment.
Our Infrastructure and Application Management solutions include: - Systems and applications monitoring and alert automation - to ensure service availability and quick problem resolution
- Event Management – an “early warning system” across the whole enterprise
- Monitoring and management, including recovery management of DB2, Microsoft SQL Server, Oracle and Sybase database environments
- Performance Management for Mail, Messaging Applications and Middleware
- Enterprise High Performance backup and recovery
- Data Management
- Enterprise Workload/Job Scheduling
- Transaction Management, Application Response Time and End User Experience Management
- Datacenter automation and provisioning, including discovery of physical and virtual assets, provisioning of physical and virtual servers and applications, configuration management and compliance management
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Service Management and IT Process Optimisation |
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Our Service Management and IT Process Optimisation solutions deliver more efficient, repeatable, closed-loop processes for aligning service quality and cost with business needs by connecting best practice service management process workflows to automated and integrated infrastructure management. Our comprehensive solutions are designed to reduce operational costs and risks and to support business growth and flexibility. Our Service Management and IT Process Optimisation solutions are modular, web based and aligned with industry best practices. Solutions components include: - Incident and Problem Management
- Change Management
- Asset Management
- Service Impact and Event Management
- Service Level Management
- Configuration Management (including discovery)
- Capacity Management and Provisioning
Our Service Management and IT Process Optimisation solutions are fully integrated and operate using the same platform or foundation – Configuration Management Database (CMDB). The platform utilises the Common Data Model and open standards and allows integration with external data sources to help you to get the most value out of technology investment. |
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Our Security and Compliance solutions help you to run an identity–aware business and effectively achieve and maintain compliance on an ongoing, continual basis. Our solutions and offerings help you to maintain the integrity of processes, systems and applications in five critical IT process areas:- Security Administration, including user provisioning and management, password management, data access management and single sign-on
- Application Change Management
- Data Management and Disaster Recovery
- Operations and Problem Management
- Asset Management
Our solutions help you to minimise corporate risks, ensure reliability and confidentiality of financial data, and protection of personal data. |
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Solutions 