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Category: Remedy Service Management

Remedy Service Management solutions by BMC Software include all the Remedy ARS, Change, Config, Asset, & Help Desk Management faimilies.



 This category contains the following courses :

Results 1 - 20 of 43
BMC Atrium CMDB 2.0: Implementation Best Practices
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
Designed for BMC customers, Alliance Partner consultants, and BMC consultants, this course outlines ITIL guidelines for the Configuration Management process and explains how the BMC Atrium CMDB supports these guidelines.

BMC Atrium CMDB 2.x: Administering - Part 1 (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
This course covers the need for, and importance of, the BMC Atrium CMDB and its role in Business Service Management and ITIL processes. The importance of planning a CMDB and the recommended steps are introduced.

BMC Atrium CMDB 2.x: Administering - Part 2
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
Students will learn how the Atrium product enables the ITIL Configuration Management process to function at its optimum level.

BMC Atrium CMDB 2.x: Administering - Part 3
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
The BMC Atrium CMDB 2.x: Administering – Part 3 course covers many advanced topics for the administration, implementation, and configuration of the BMC Atrium CMDB.

BMC Configuration Management 7.x: Creating Packages
Price (excluding GST) : AUD1,300.00
Online Price : AUD1,235.00   ( Save: 5.00%)
In this course, students learn how to create different types of packages for content distribution that adhere to best practices.

BMC Configuration Management 7.x: Implementation Workshop
Price (excluding GST) : AUD1,950.00
Online Price : AUD1,852.50   ( Save: 5.00%)
In this hands-on workshop, participants augment knowledge acquired in the previous training to create a complete Configuration Management solution.

BMC Configuration Management 7.x: Installing and Configuring
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
In this course students learn the skills necessary to install, configure and maintain Configuration Management. Students also learn how to setup, configure, and use the Patch Management solution.

BMC Configuration Management 7.x: Introduction (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
This is an introductory course on BMC Configuration Management product.

BMC Configuration Management 7.x: What's New (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
In this online course, participants learn about and identify new features and enhancements included in BMC Configuration Management version 7.0 (formerly known as Marimba)

BMC Event Management (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
The primary audience for this course is the Event Manager Operator, or any other IT person who is responsible for managing events.

BMC Event Manager 7.x: Administering
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
To get the most value from Business Service Management (BSM), you need to get the most value from BMC Event Manager.

BMC Foundation Discovery & BMC Topology Discovery 1.4: Administering (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
This course provides participants with a focused and comprehensive examination of the BMC Foundation Discovery & BMC Topology Discovery 1.4 applications.

BMC Remedy AR System 7.x: Administering - Part 1 (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
In this web-based training, participants learn foundation concepts necessary to administer BMC Remedy AR System.

BMC Remedy AR System 7.x: Administering - Part 2
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
In this course, you learn how to administer and build applications in BMC Remedy AR System. Through a combination of lecture and lab exercises, students learn how to perform the tasks of an BMC Remedy AR System Administrator and Developer...

BMC Remedy AR System 7.x: Administering - Part 2 (OIL)
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
In this course, you learn how to administer and build applications in BMC Remedy AR System. Through a combination of lecture and lab exercises, students learn how to perform the tasks of an BMC Remedy AR System Administrator and Developer...

BMC Remedy AR System 7.x: Administering - Part 3
Price (excluding GST) : AUD3,250.00
Online Price : AUD3,087.50   ( Save: 5.00%)
In this course, students learn how to incorporate complex workflow into existing BMC Remedy AR System applications.

BMC Remedy AR System 7.x: Administering Part 1 Equivalency Exam
Price :  Price on Reguest
The BMC Remedy AR System 7.x: Administering – Part 1 Equivalency Exam recognizes those who have demonstrated foundation concepts necessary to administer BMC Remedy AR System.

BMC Remedy AR System 7.x: Administering Part 2 Equivalency Exam
Price :  Price on Reguest
The BMC Remedy AR System 7.x: Administering – Part 2 Equivalency Exam recognizes those who have demonstrated both administrative and development skills in administering the BMC Remedy AR System.

BMC Remedy AR System 7.x: What's New (WBT)
Price (excluding GST) : AUD540.00
Online Price : AUD513.00   ( Save: 5.00%)
In this online course, participants learn about and identify the new features and enhancements included in BMC Remedy AR System version 7.x...

BMC Remedy Asset Management 7.x: Administering
Price (excluding GST) : AUD2,382.00
Online Price : AUD2,262.90   ( Save: 5.00%)
In this course, students learn how to configure and use the BMC Remedy Asset Management 7.x application, built on the BMC Atrium CMDB.


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